Connecting Stripe
Your money goes to your merchant account. Jot never holds it.
Jot charges through your own Stripe account using your API keys. That means payouts, refunds, disputes and tax reporting all happen in Stripe under your name, exactly as they would if you had built the checkout yourself.
1. Create a Stripe account
If you do not have one, create it at stripe.com. It is free, and there is a fuller walkthrough in Create a Stripe Account under Payments.
Stripe will ask for business details and a bank account before it will pay you out. You can build and test everything in Jot before finishing that, but you cannot receive money until Stripe has approved the account.
2. Find your API keys
- In Stripe, open Developers → API keys.
- Copy the Publishable key. It starts with
pk_. - Reveal and copy the Secret key. It starts with
sk_.
The secret key is the one that can move money. Never paste it into a message, a screenshot, or anywhere other than the Stripe Keys screen in your Jot account.
3. Save them in Jot
Go to Account → Stripe Keys, paste both keys, and give the connection a name — useful if you run more than one business through one login. Save.
Test mode vs live mode
Stripe gives you two sets of keys. Test keys let you run the whole checkout with a test card and no real money moves. Live keys take real payments. They are not interchangeable — a test key will reject a real card, and a live key will reject a test one.
When you switch from test to live, come back and replace both keys.
Webhooks
Webhooks are how Stripe tells Jot that a payment actually succeeded, so an order gets marked paid and stock comes down. Set them up using the Webhooks page under Payments.